Haneda Airport Tax Refund 2026: Cash Yen in About 1 Minute
GLORY and Japan Airport Terminal, which runs Haneda’s passenger terminals, announced the service on 21 October 2026. The GLORY and Japan Airport Terminal Self Tax Refund launch release puts two kiosks at Haneda, two at Narita and one at Naha. The map below shows the three airports and which side of immigration each kiosk sits on.
The release says refund methods differ by shop and range from credit card to cash. The kiosk itself pays only in yen.
What changes on 1 November: from tax-free at the till to a refund
Until now, tax-free shops in Japan took the consumption tax off at the till. From 1 November 2026, you pay the price with tax and claim the tax back when you leave. Our page on what changes on 1 November 2026 compares the old and new steps.
The Tax Free sign in a shop window, like the one in the photo below, still shows where you can shop this way.
The new process has three steps, set out in our guide to the three steps. You show your passport in the shop and pay with tax. You pass a customs check at the airport within 90 days. Then the shop or its refund operator pays the tax back.
The Self Tax Refund kiosk sits in that last step. Before launch, the two companies ran a trial at terminal.0 HANEDA and surveyed 500 people abroad who had visited Japan. The release says the results showed demand for instant cash refunds.
Goods bought in October 2026 follow the old rules, even if you fly home in November or later, according to our tax-free shopping guide. The timeline below shows the key dates.
Where the Self Tax Refund kiosks are, and their hours
At Haneda and Naha, the kiosks sit after immigration. At Narita, they sit before security.
Haneda Airport Terminal 3 handles international flights and is open 24 hours. Its kiosk on the 3F departure concourse runs 24 hours too. The photo below shows the Terminal 3 departure area.
Terminal 2 also has a kiosk in its international area, on the 3F departure concourse. The GLORY Self Tax Refund service page in English lists it from 6:45 to 1:30 the next day. Hours at Haneda Terminal 2 and Naha can change with flight operations.
At Narita, the kiosks in Terminal 1 (Central Building, 4F) and Terminal 2 (Main Building, 3F) open from 6:00 to midnight. Narita Airport Terminal 3, home to Jetstar Japan and Spring Japan, has no kiosk on the list. From Terminal 3, the free shuttle bus to Terminal 2 takes about 3 minutes, and the connecting passage takes about 13 minutes on foot.
At Naha Airport, the kiosk is on the 2F departure concourse after immigration, open from 6:00 to 21:00. The table below lists all five kiosks.
| Airport | Where | Before or after immigration | Hours |
|---|---|---|---|
| Haneda Terminal 2 (international area) | 3F departure concourse | After immigration | 6:45 to 1:30 the next day |
| Haneda Terminal 3 | 3F departure concourse | After immigration | 24 hours |
| Narita Terminal 1 | Central Building, 4F | Before security and immigration | 6:00 to midnight |
| Narita Terminal 2 | Main Building, 3F | Before security and immigration | 6:00 to midnight |
| Naha Airport | 2F departure concourse | After immigration | 6:00 to 21:00 |
Plan the ride to the airport with time for both machines. Haneda is 13 minutes from Hamamatsucho by train for 520 yen, as our Haneda Airport guide shows. Narita is 36 minutes from Nippori and Keisei Ueno for 2,580 yen, on our Narita Airport guide.
Who can use it, and which purchases count
The release limits tax-free shoppers to two main groups. One is foreign visitors who entered Japan less than 6 months ago. The other is Japanese nationals who have lived abroad for 2 years or more and are home on a visit. Our pages on who can shop tax-free and Japanese nationals living abroad list what to show.
The bigger limit is the shop. The kiosk only pays for purchases handled by refund operators that work with Self Tax Refund. A refund operator is a company a tax-free shop hires to pay the tax back once customs confirms the export. When we checked the GLORY page, every slot in its operator list read Coming Soon.
To find your shop’s operator, ask the tax-free shop named on your receipt. If the kiosk supports that operator, the purchase details screen shows it. Some operators also ask you to register your details in advance. If yours is not supported, follow that operator’s own method, as our page on getting the refund explains.
Only purchases from 1 November 2026 go through the new refund method. The checklist below sums up the four things you need before the kiosk can pay you.
One transaction covers the purchases under one passport, so each family member claims alone.
How to get your tax refund in cash at the airport: step by step
The cards below show the four steps on the GLORY page.
- Pass the customs check. Before you check in your bags, scan your passport at a customs kiosk in the international departure lobby. Green means you are done. Red means a customs officer inspects the goods, so visit the customs counter before the refund kiosk. Our page on the customs check at the airport covers both results.
- Find the refund kiosk. At Haneda and Naha, go through immigration first. At Narita, use it before security.
- Scan your passport. Use the same passport you showed in the shop. Then confirm the refund details on screen.
- Take the cash. The kiosk pays in Japanese yen straight away, after it deducts the service fee.
GLORY’s Japanese page calls the machine セルフ返金機 (serufu henkin-ki), which means self refund machine. Show those words to airport staff if you cannot find it. The screen works in Japanese, English, Chinese, Korean, French, Spanish and Thai. Remote staff also help 24 hours a day, the release says.
The customs result can take a few minutes to reach the refund kiosk, so wait and try again if it does not show. Refunds go by receipt, and you cannot claim part of one purchase. The kiosk pays at least 100 yen and up to 1,000,000 yen per refund, and each operator can set its own limits.
You must pass customs within 90 days, counting the day after purchase as day 1, as our 90-day deadline page shows. With food, drinks, medicine and cosmetics, using any part before you leave cancels the refund for that receipt. Our page on using what you bought before you leave has the details.
How much comes back: our tax-free numbers
Our page on how much comes back sets the refund at 10% of the price before tax. Food and drink other than alcohol come back at 8%. The minimum is 5,000 yen before tax, in the same shop on the same day. Our page on what you can buy and the 5,000 yen minimum explains the limits.
Here is what that means before the kiosk’s service fee:
- A 5,000 yen receipt before tax: 500 yen of tax at 10%.
- 5,000 yen of food or drink: 400 yen at 8%.
- A 10,000 yen receipt before tax: 1,000 yen at 10%.
- The ceiling: 1,000,000 yen per kiosk refund, plus any operator limit.
The GLORY Self Tax Refund service page in Japanese adds that refunds are rounded down to the nearest 100 yen. On small refunds, the rounding takes a larger share. If your receipts sit near the 5,000 yen minimum, ask the shop which refund methods its operator offers before you choose the kiosk.
Haneda Airport Tax Refund FAQ
Can I get my Japan tax refund in cash at Haneda Airport?
Yes, from 1 November 2026. Self Tax Refund kiosks in Terminal 2’s international area and in Terminal 3 pay in Japanese yen after immigration. You also need a passed customs check and a shop whose refund operator works with the kiosk.
Can I use the Self Tax Refund kiosk if my flight leaves from Kansai or Fukuoka?
Not at launch, because on 1 November 2026 the kiosks are only at Haneda, Narita and Naha. GLORY and Japan Airport Terminal aim to add other airports in Japan by the end of fiscal 2027. At Kansai or Fukuoka, pass the customs check and take the refund by your shop’s own method.
Is there a fee for the Self Tax Refund kiosk?
Yes. GLORY says the kiosk pays the refund after deducting service fees, so you get less than the full 10% or 8%. The kiosk also rounds the cash down to the nearest 100 yen.
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