Suica card: where to buy, price, refund and where it works
Suica is a prepaid IC card: tap it on the ticket gate and the fare is taken from the balance, and it also works as e-money in shops. JR East resumed selling unregistered (non-named) Suica cards on 1 March 2025, after sales had been halted. A new Suica card includes a 500 yen deposit in its price, and the deposit is refunded when you return the card.
On sale
Can you buy Suica now?
- 1 March 2025
- JR East resumed selling unregistered (non-named) Suica cards on 1 March 2025, after sales had been halted.
- 1 September 2024
- JR East resumed selling registered (named) Suica cards on 1 September 2024; sales had stopped because of a semiconductor shortage.
- 8 June 2023
- Because of a worldwide semiconductor shortage, JR East stopped selling unregistered Suica cards from 8 June 2023 for the time being.
Checked on the issuer's page on 5 October 2026. Sales and prices change: confirm before you travel.
Where to buy Suica
- JR East multifunction machines and ticket offices
- Inside the Suica area, My Suica (registered) and Suica cards are sold at JR East multifunction machines, Midori-no-madoguchi ticket offices and operator-assisted reserved-seat machines, and at Shinkansen-station ticket offices. Stations with only partial Suica support do not sell them.
Price, deposit and top-ups
- Price from
- from 1,000 yen
- Deposit
- 500 yen
- Max balance
- 20,000 yen
- Valid for
- Invalid after 10 years unused
- Deposit
- A new Suica card includes a 500 yen deposit in its price, and the deposit is refunded when you return the card.
- Price
- JR East lists Suica cards at 1,000, 2,000, 3,000, 4,000, 5,000 and 10,000 yen for adults and children.
- Maximum balance
- You can top up as many times as you like, but the balance on a Suica card cannot go above 20,000 yen.
- Top-ups
- Top up with cash at ticket machines and fare adjustment machines in units of 500, 1,000, 2,000, 3,000, 5,000 or 10,000 yen; a credit card cannot be used.
Where you can use Suica
- Watch out
- Suica works only inside each area and cannot be used for a single journey from one area to another, for example from the Tokyo area to the Sendai area.
- Watch out
- My Suica (registered) and Suica cards cannot be bought with credit cards other than a View Card.
- Main area
- Suica works on trains, subways, buses and monorails in the Tokyo metropolitan area, and on some public transport in Sendai, Niigata, Aomori, Morioka, Akita, Hokkaido, Tokai, West Japan, Kyushu and Okinawa.
- Other areas
- Suica can be used anywhere the logos of Suica, Kitaca, PASMO, manaca, toica, ICOCA, Hayakaken, nimoca or SUGOCA are displayed.
- Shops
- Once topped up, a Suica card can be used at convenience stores, shopping malls and restaurants as well as on trains.
- Watch out
- To ride a limited express or express train, or a Green Car, with Suica you must buy the separate limited express ticket.
- Shinkansen
- With Touch de Go! Shinkansen you register your Suica or another transit IC card once for free, then tap at the automatic ticket gate to ride non-reserved seats on the Shinkansen. You need enough balance on the card.
- Other areas
- Suica e-money can be used at shops that show the Kitaca, PASMO, TOICA, manaca, ICOCA, SUGOCA, nimoca or Hayakaken mark as well as the Suica mark; PiTaPa is excluded.
- Watch out
- The fare is deducted automatically from the Suica balance when you leave through the gate, but you cannot enter if the balance is less than the initial fare (IC fare).
- Watch out
- Use only one Suica at a time, and do not put more than one IC card in the pass case.
- Trains and buses
- On the local-train Green Cars of the Tōkaidō, Yokosuka, Sōbu Rapid, Shōnan-Shinjuku, Ueno-Tōkyō, Utsunomiya, Takasaki, Jōban, Chūō and other lines, the Suica-based Green Car Suica system can be used.
Refunds, expiry and lost cards
- Refund
- Return a JR East Suica at a JR East station: you get the balance minus a 220 yen fee, plus the 500 yen deposit.
- Expiry
- A Suica card becomes invalid if it is not used for 10 years.
- Registered card
- My Suica (registered) records your name, date of birth and sex when you buy it, and a lost card can be reissued from that information; wrong details can block a reissue or refund.
- Expiry
- A child Suica has an expiry date: it is valid until 31 March of the year the child graduates from elementary school and cannot be used after that.
- If you lose it
- A lost My Suica (registered) card or Suica commuter pass can be reissued: JR East stops the lost card and issues a new one, guaranteeing the balance or the commuter pass section.
Cards for children
- child
- Child Suica is sold only as the registered My Suica, there is no unregistered child card, and ID for the child, such as a My Number card, is needed to buy it.
The official wording
The issuer's own words, as published on its English pages.
The official wording
Frequently asked questions
Can you buy a Suica now?
JR East resumed selling unregistered (non-named) Suica cards on 1 March 2025, after sales had been halted. JR East resumed selling registered (named) Suica cards on 1 September 2024; sales had stopped because of a semiconductor shortage.
Where can I buy a Suica?
Inside the Suica area, My Suica (registered) and Suica cards are sold at JR East multifunction machines, Midori-no-madoguchi ticket offices and operator-assisted reserved-seat machines, and at Shinkansen-station ticket offices. Stations with only partial Suica support do not sell them.
Is there a deposit on Suica?
A new Suica card includes a 500 yen deposit in its price, and the deposit is refunded when you return the card.
How much does a Suica cost?
JR East lists Suica cards at 1,000, 2,000, 3,000, 4,000, 5,000 and 10,000 yen for adults and children.
Can I get a refund on Suica?
Return a JR East Suica at a JR East station: you get the balance minus a 220 yen fee, plus the 500 yen deposit.
Does Suica expire?
A Suica card becomes invalid if it is not used for 10 years. A child Suica has an expiry date: it is valid until 31 March of the year the child graduates from elementary school and cannot be used after that.
Related items
Sources for this page
- East Japan Railway Company (JR East) Official pagechecked October 5, 2026
- East Japan Railway Company (JR East) Official pagechecked October 5, 2026
- East Japan Railway Company (JR East) Official pagechecked October 5, 2026
- East Japan Railway Company (JR East) Suica(カードタイプ)の購入方法|Suica(カードタイプ):JR東日本checked October 5, 2026
- East Japan Railway Company (JR East) Suicachecked October 5, 2026
- East Japan Railway Company (JR East) My Suica(記名式)・Suicaカードの購入|Suica(カードタイプ)の購入方法|Suica(カードタイプ):JR東日本checked October 5, 2026
- East Japan Railway Company (JR East) 自由席乗るならタッチでGo!新幹線│JR東日本checked October 5, 2026
- East Japan Railway Company (JR East) 利用可能エリア|Suica:JR東日本checked October 5, 2026
- East Japan Railway Company (JR East) 利用方法|Suica(カードタイプ):JR東日本checked October 5, 2026
- East Japan Railway Company (JR East) 自動改札機の通り方|改札機の通り方|利用方法|Suica(カードタイプ):JR東日本checked October 5, 2026
- East Japan Railway Company (JR East) Suica(カードタイプ)とは|Suica(カードタイプ):JR東日本checked October 5, 2026
- East Japan Railway Company (JR East) What’s a Suica (IC Card)?checked October 5, 2026
Compiled by Japan Japan !! · Updated October 5, 2026