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Where to buy an IC card at New Chitose Airport

At JR New Chitose Airport Station, the ticket office (Midori-no-madoguchi) is open from 6:30 to 22:00, and the station has a reserved-seat ticket machine and a talking ticket machine. JR New Chitose Airport Station is listed in JR Hokkaido's table of Kitaca-compatible counters and machines (as of 14 March 2026), with a mark in every column.

Updated

Where to buy an IC card at New Chitose Airport

JR New Chitose Airport Station (B1F of the terminal building
At JR New Chitose Airport Station, the ticket office (Midori-no-madoguchi) is open from 6:30 to 22:00, and the station has a reserved-seat ticket machine and a talking ticket machine.
JR New Chitose Airport Station
JR New Chitose Airport Station is listed in JR Hokkaido's table of Kitaca-compatible counters and machines (as of 14 March 2026), with a mark in every column.

The cards sold here

Kitaca

Price
A registered or non-registered Kitaca costs 2,000 yen: 1,500 yen of stored fare plus a 500 yen deposit.
Deposit
A new Kitaca includes a 500 yen deposit in its 2,000 yen price.
Refund
A Kitaca can be refunded for a handling fee of 220 yen.

Can you buy a card here now?

No IC card trip from Hakodate area to the airport
A trip such as Shin-Hakodate-Hokuto to New Chitose Airport runs across the Hakodate area and the Sapporo-Asahikawa area, so an IC card cannot be used for it. Buy a ticket before boarding.

Getting into the city from New Chitose Airport

The official wording

The official wording
Hokkaido Railway Company (JR Hokkaido)IC cards cannot be used for continuous travel between “Sapporo-Asahikawa area” and “Hakodate area”. … (e.g. Hakodate - Sapporo, Shin-Hakodate-Hokuto - New Chitose Airport: fare adjustment NOT available by IC card ) Please make sure to purchase a ticket before boardingUsable Area/Service/Handling Windows ｜ JR Hokkaido IC Card-Kitaca ｜ Rail passes & Tickets ｜ HOKKAIDO RAILWAY COMPANY

Frequently asked questions

How much is Kitaca?

A registered or non-registered Kitaca costs 2,000 yen: 1,500 yen of stored fare plus a 500 yen deposit.

Where can I buy an IC card at New Chitose Airport?

At JR New Chitose Airport Station, the ticket office (Midori-no-madoguchi) is open from 6:30 to 22:00, and the station has a reserved-seat ticket machine and a talking ticket machine. JR New Chitose Airport Station is listed in JR Hokkaido's table of Kitaca-compatible counters and machines (as of 14 March 2026), with a mark in every column.

Is there anything to know before buying a card at New Chitose Airport?

A trip such as Shin-Hakodate-Hokuto to New Chitose Airport runs across the Hakodate area and the Sapporo-Asahikawa area, so an IC card cannot be used for it. Buy a ticket before boarding.

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Sources for this page

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Compiled by Japan Japan !! · Updated October 5, 2026