Hokkaido's main airport, with its own JR station under the domestic terminal. The international terminal is a short walk along a connecting passage.
Getting from New Chitose Airport into Sapporo
What the airport itself publishes for each way in.
| Route | Transport | To | Time | Fare |
|---|---|---|---|---|
| JR Rapid AirportNo change of train. The station is in the basement of the domestic terminal. Special rapid trains take 33 to 36 minutes; rapid trains take 37 minutes at the fastest. A reserved u-seat costs 1,000 yen more. | Train | Sapporo | 33min | 1230yen |
| Airport bus, Sapporo city centre lineRun by Hokuto Kotsu and Hokkaido Chuo Bus. The same fare to Susukino (65 minutes) and Odori Park (68 minutes). | Bus | Sapporo Station | 74min | 1500yen |
| Airport bus, Sapporo city centre directTwo runs a day from the airport, at 14:10 and 16:10. | Bus | Sapporo Station | 63min | 1500yen |
- Train to Sapporo33 min
- Bus to Sapporo Station74 min
- Bus to Sapporo Station63 min
- JR Rapid Airport
- No change of train. The station is in the basement of the domestic terminal. Special rapid trains take 33 to 36 minutes; rapid trains take 37 minutes at the fastest. A reserved u-seat costs 1,000 yen more.
- Airport bus, Sapporo city centre line
- Run by Hokuto Kotsu and Hokkaido Chuo Bus. The same fare to Susukino (65 minutes) and Odori Park (68 minutes).
- Airport bus, Sapporo city centre direct
- Two runs a day from the airport, at 14:10 and 16:10.
Step by step from New Chitose Airport
Every route we cover, with first and last departures and where to board: airport transfers.
Inside New Chitose Airport
Opening hours, lounges, places to sleep, cash and SIM rental at New Chitose Airport, as the airport lists them on its own pages.
Building work. Part of the third floor of the building that links the domestic and international terminals is closed for work from 2 September 2026 until the end of June 2027 (planned). While the work goes on you cannot walk between the two terminals by way of the third floor.
Domestic terminal
- Opening hours
- 05:00–23:30; on days with late-night flights, some areas close later.
- Staying overnight
- After closing you may only stay at the places to sleep inside the airport: on the domestic side, the Air Terminal Hotel and New Chitose Airport Onsen.
- Lounge
- Super Lounge, 3F (07:00–20:30) — 1,500 yen at the door, or free with some gold credit cards; most cards issued abroad do not count.
- Lounge
- Super Lounge Annex, 4F (07:00–20:30) — 1,500 yen at the door, or free with some gold credit cards; most cards issued abroad do not count.
- Rest area
- New Chitose Airport Onsen, relax room, domestic terminal 4F, inside the onsen; reclining seats, a women-only area and a quiet sleep room (10:00–09:00 the next day, last entry 07:30) — 4,600 yen a person to stay until morning, bath entry and late-night fee included.
- Hotel
- New Chitose Airport Onsen, twin rooms, domestic terminal 4F, inside the onsen; 11 rooms (17:00–09:00 the next day) — from 9,000 yen a person, bath entry included.
- Hotel
- Air Terminal Hotel, domestic terminal 3F to 5F, connected to the airport.
- Bath
- New Chitose Airport Onsen, 4F (10:00–09:00 the next day, last entry 07:30) — 2,600 yen.
- Currency exchange
- Travelex - Domestic Arrival Lobby (ANA) branch, 1F (07:15–20:00); Travelex - Domestic Arrival Lobby (JAL) branch, 1F (09:00–17:00); SMART EXCHANGE (automatic foreign currency exchange machine), 1F north side and 1F south side (same as terminal building hours).
- ATMs
- Seven Bank, Japan Post Bank, Lawson Bank and AEON Bank; the airport says these ATMs take cards issued abroad.
- SIM and pocket Wi-Fi
- Imoto WiFi (XCom Global), 1F (09:00–18:00, closed 13:00–14:00); WiFiBOX (Telecom Square), 1F (same as terminal building hours); Prepaid SIM vending machine (PREPAID DATA SIM JAPAN/WORLD, eSIM).
- Free Wi-Fi
- Network NewChitose_Airport_Free_Wi-Fi.
- Sending a bag on
- Skyporter Service SAPPORO (same-day delivery to Sapporo hotels), 1F near arrival gate 4 (a second desk near arrival gate 2) (08:00–20:00).
- Leaving or sending a bag
- Temporary Baggage Storage / Home Delivery (Central Leasing System), 1F (07:00–20:00); Baggage storage and home delivery (Central Leasing System), 2F (07:30–20:00).
More in the terminal
- Observation deck
- 4F (08:00–20:00).
- Clinic
- New Chitose Airport Clinic (internal medicine), 1F (09:00–12:30, reception until 12:00, 13:30–17:00, appointments until 16:30).
- Post office
- New Chitose Airport Branch of Chitose Post Office, 2F (09:00–17:00).
- Tourist information
- Hokkaido Foreign Tourist Information Center (New Chitose Airport) (08:00–20:00, all year round).
International terminal
- Opening hours
- 05:00–21:00.
- Staying overnight
- After closing you may only stay at the places to sleep inside the airport: on the international side, the hotel PORTOM INTERNATIONAL HOKKAIDO.
- Lounge
- Cafe Sky Library, 4F, before security, inside the hotel PORTOM INTERNATIONAL HOKKAIDO (11:00–21:00) — Open to anyone; Priority Pass and Dragon Pass accepted.
- Lounge
- Royal Lounge, 4F, after security (07:30–21:00) — Airline lounge: the airline decides who can enter; it has showers.
- Hotel
- PORTOM INTERNATIONAL HOKKAIDO, international terminal 4F to 8F, connected to the terminal.
- Currency exchange
- SMART EXCHANGE (automatic foreign currency exchange machine), 2F (same as terminal building hours); Travelex - International Arrival Lobby, 2F (08:30–19:00); Travelex - International Flights North Departure Lobby, 3F (09:30–16:00).
- ATMs
- Seven Bank, AEON Bank and North Pacific Bank; the airport says these ATMs take cards issued abroad.
- SIM and pocket Wi-Fi
- Imoto WiFi (XCom Global), 2F (09:00–19:00); Mobile center (Telecom Square), 2F (09:00–17:00); Global Wi-Fi (Corporation VISION), 2F (staffed counter 09:00–19:00, locker pick-up 07:00–18:30, rental station same as terminal hours); Prepaid SIM vending machine (JOURNEY SIM, eSIM).
- Leaving or sending a bag
- SHIZUNAI LOGOS (baggage storage and same-day delivery), 2F (09:00–18:00); Baggage storage, home delivery and baggage wrapping (Central Leasing System), 3F (11:00–14:00).
- Prayer room
- 2F.
More in the terminal
- Duty-free shop
- 3F (open in accordance with departing flights).
From 1 November 2026, tax-free purchases need a customs check at departure: see how it works at New Chitose.
Frequently asked questions
What is the quickest way from New Chitose Airport into Sapporo?
The JR Rapid Airport to Sapporo, which the airport puts at about 33 minutes. The fare is 1,230 yen.
What is the cheapest way from New Chitose Airport into Sapporo?
The JR Rapid Airport to Sapporo, at 1,230 yen. It takes about 33 minutes.
How much is a coin locker at New Chitose Airport?
From 400 yen for the smallest size per a day.
Can I send my suitcase from New Chitose Airport to my hotel?
Yes. Yamato Transport has counters at the airport (domestic terminal 1F and 2F, international terminal 3F), and the bag arrives the next day, or the day after for some areas.
Is there a lounge at New Chitose Airport?
Yes: Cafe Sky Library (4F), Royal Lounge (4F), Super Lounge (3F) and Super Lounge Annex (4F). At Super Lounge: 1,500 yen at the door, or free with some gold credit cards; most cards issued abroad do not count.
Can you stay overnight at New Chitose Airport?
After closing you may only stay at the places to sleep inside the airport: on the international side, the hotel PORTOM INTERNATIONAL HOKKAIDO; on the domestic side, the Air Terminal Hotel and New Chitose Airport Onsen.
Sending your bags on, or leaving them here
Japan's courier network reaches this airport, so a case can go to your hotel without you.
- Who runs it
- Yamato Transport
- Where the counter is
- domestic terminal 1F and 2F, international terminal 3F
- How long it takes
- Next day, or the day after for some areas.
Coin lockers
What it costs to put a bag down for the day.
| Size | Inside | Price |
|---|---|---|
| Small | up to 120cm | 400yen |
| Medium | 120-200cm | 600yen |
| Large | 200cm and up | 1000yen |
Three days maximum. There is also a refrigerated locker, and a staffed baggage storage counter for longer stays.
Getting online
Rental counters are in the arrivals hall here, so you can sort a connection after you clear customs.
- eSIM
- Bought before you leave home and installed over Wi-Fi, so you land connected. Needs a phone that takes an eSIM and is not carrier-locked.
- Prepaid SIM
- Sold at the arrivals counters and vending machines at the larger airports. You swap your physical SIM — keep the old one safe.
- Pocket Wi-Fi
- A rented router for several devices at once. Picked up and dropped back at the airport counter, or posted back.
- Free Wi-Fi
- Available in the terminal. It stops when you leave the building.
What happens between the plane and the exit
The same order at every international airport in Japan.
- Quarantine — a health check as you come off the aircraft.
- Immigration — fingerprints and a facial photograph, for everyone aged 16 and over, then the landing permission seal in your passport.
- Baggage claim.
- Animal and plant quarantine — before customs. Meat, fruit, vegetables, seeds and plants go to this counter first.
- Customs — green channel with nothing to declare, red channel otherwise.
Register on Visit Japan Web before you fly and you get one 2D code that covers both immigration and customs. You need a phone or tablet to show it.
What you can and cannot carry is in our what you can bring to Japan table, and the baggage allowance for your airline is in the airline baggage rules.
Connecting onto a domestic flight
You clear immigration and customs here, at the first airport you land in.
- How it works here
- International arrivals walk through to the domestic terminal along a connecting passage. Domestic check-in is on the second floor.
- Your bags
- On one ticket with one airline they are normally checked through. On separate tickets, or across a low-cost carrier, you collect them and check in again.
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Sources for this page
Show all 24
- Access by JRNew Chitose Airport
- Access by busNew Chitose Airport
- Coin lockersNew Chitose Airport
- JR Hokkaido fares (PDF)New Chitose Airport
- Airport bus timetableNew Chitose Airport
- Inside the airport: Opening hoursNew Chitose Airport
- Inside the airport (Domestic terminal): LoungeNew Chitose Airport
- Inside the airport (Domestic terminal): Rest area, BathNew Chitose Airport
- Inside the airport (Domestic terminal): HotelNew Chitose Airport
- Inside the airport: HotelNew Chitose Airport
- Inside the airport: Currency exchangeNew Chitose Airport
- Inside the airport: ATMsNew Chitose Airport
- Inside the airport: SIM and pocket Wi-FiNew Chitose Airport
- Inside the airport: SIM and pocket Wi-FiNew Chitose Airport
- Inside the airport: Free Wi-FiNew Chitose Airport
- Inside the airport: Leaving or sending a bag, Sending a bag onNew Chitose Airport
- Inside the airport (Domestic terminal): Observation deckNew Chitose Airport
- Inside the airport (Domestic terminal): ClinicNew Chitose Airport
- Inside the airport (Domestic terminal): Post officeNew Chitose Airport
- Inside the airport (Domestic terminal): Tourist informationNew Chitose Airport
- Inside the airport (International terminal): LoungeNew Chitose Airport
- Inside the airport (International terminal): LoungeNew Chitose Airport
- Inside the airport (International terminal): Prayer roomNew Chitose Airport
- Inside the airport (International terminal): Duty-free shopNew Chitose Airport
